Software solutions and service design for rocket manufacturing and flight systems
the “Jules” suite of software products orchestrated and tracked factory operations across rocket and rocket engine manufacturing. From inventory tracking, BOM management and reconciliation, Work Order modeling and factory scheduling - the proprietary software at Blue Origin supported systems across all of Blue Origin’s business units. Products produced were focused on ground systems, maintenance, design and manufacturing of specialized Rocket Engines, Rocket modules and proprietary space systems.
Team Management – Hired and managed team, implemented project tracking systems for cross functional visibility, participated in design reviews to cultivate critical thinking and maintain product quality.
AI and Automation – Conducted workshops which incorporated research and service design to strategically prioritize and determine opportunities for automation and AI solutions to increase factory performance. Modeling of real time analytics and monitoring to support more efficient factory and supply chain reporting.
Chatbot / User Help – To facilitate the learning of systems and processes we established an LLM from documentation and created an assistant to support just in time learning and factory best practices.
BlueKit Design System – Directed the creation of a proprietary design system, Bluekit. Common patterns for usability and reusable, react based components for a streamlined approach to feature builds - set the system in a CMS for easy reference to code and documentation.
Research and Service Design – Understanding factory operational systems, and how best to support them was foundational to establishing and prioritizing features and establishing use cases. In close partnership with the technical product designers and customers of our products, as a team we were able to clarify issues and support decision making.
North Star Visioning – How can factories produce and teams operate and navigate design revisions as nimbly as possible? By creating animated storyboards to convey the potential and impact of technical enhancements (mobile operations, automated kitting) the team was able to share the proposed tactical and strategic plans to improve factory velocity.